Privacy Policy

Nā Hōkū Entertainment (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nahokuentertainment.com or communicate with us through our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

Name

Email address

Phone number

Event details or inquiry information

Enrollment or account-related information

Billing or payment information (processed through secure third-party platforms)

Non-Personal Information

Information collected automatically when you visit our website, including:

Browser type and device information

Pages visited and time spent on the site

Referring website or source

General usage and analytics data

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and booking requests

Provide entertainment, educational, and customer support services

Process payments, contracts, and enrollments

Communicate important updates or confirmations

Improve our website, programs, and services

Send promotional or informational communications (you may opt out at any time)

3. SMS/Text Message Communications

By providing your mobile phone number and opting in through our website forms, enrollment forms, event inquiries, or other communication channels, you consent to receive SMS/text messages from Nā Hōkū Entertainment.

SMS communications may include:

Class or rehearsal updates

Schedule changes or reminders

Enrollment, billing, or account notifications

Event confirmations

Customer service messages

SMS consent is obtained only when you voluntarily provide your mobile number and explicitly agree to receive text messages. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information listed below.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Trusted service providers (such as payment processors, scheduling systems, or customer support tools) strictly for business operations

Legal or regulatory authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no system can be guaranteed 100% secure, we follow best practices to reduce risk and protect your data.

7. Your Rights and Choices

You may:

Request access to or correction of your personal information

Request deletion of your information, subject to legal or contractual obligations

Opt out of email or SMS marketing communications at any time

Requests can be made by contacting us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]